At Joseph Odyssey, we take your privacy seriously and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or make purchases from our online store. By using our website and services, you consent to the practices outlined in this policy.
1. Information We Collect
We collect personal information when you make a purchase or interact with our website. This includes:
- Personal Information: Name, email address, phone number, shipping address, and billing information.
- Purchase Details: Information regarding your order, including product choices and transaction details.
- Usage Data: Data about how you interact with our website, such as browsing history, page visits, and technical information about your device.
2. How We Use Your Information
The personal information we collect is used to process your orders, provide customer support, improve our website, and communicate with you about your purchases or promotions that may interest you. Specifically, we use your information for:
- Processing and fulfilling your orders.
- Sending order confirmation, shipping details, and delivery notifications.
- Communicating with you regarding customer service inquiries.
- Enhancing our website and services for a better user experience.
- Sending promotional emails (if you opt-in) about new products, sales, and events.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers to help us deliver our services, such as shipping partners for order delivery. These service providers are obligated to protect your personal information in accordance with this Privacy Policy.
4. Data Security
We use a variety of security measures, including encryption, to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we take every reasonable step to protect your data, please note that no method of electronic transmission is 100% secure.
5. Opt-Out Instructions
You may opt-out of receiving promotional emails from us at any time. To do so, simply click on the “unsubscribe” link found in the footer of our promotional emails. You can also contact us directly via email at [email protected] to request removal from our email list or to manage your communication preferences.
If you no longer wish to receive marketing or transactional communications from us, you can opt-out by contacting us through the following email address [email protected].
6. International Operations
As Joseph Odyssey operates worldwide, your personal information may be transferred, stored, or processed outside of your country of residence. By using our website and services, you consent to the transfer of your data to countries outside of your own.
7. Your Rights
You have the right to:
- Access and update your personal information.
- Request the deletion of your personal information, subject to applicable laws and business requirements.
- Withdraw consent for the use of your personal data at any time, with the exception of data that is necessary to process your current or past orders.
If you wish to exercise any of these rights, please contact us at [email protected].
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at [email protected].