At Joseph Odyssey, we are committed to ensuring that your order reaches you in a timely and secure manner. We work with trusted shipping partners to deliver your camping gear, fishing gear, hiking gear, and travel tech products safely to your doorstep.
1. Shipping Methods
We offer cash on delivery as the only available payment method for all orders. Once your order is confirmed, it will be processed, packed, and shipped through our trusted delivery partners. We ensure that all products are securely packed to prevent damage during transit.
2. Order Processing
After placing your order, our team will begin processing it. Orders are generally processed within 1-2 business days. Once your order is ready for shipment, you will receive a notification with shipping details, including the tracking number (if applicable).
3. Shipping Costs
We offer free shipping on all orders for our customers worldwide. There are no additional shipping fees or hidden charges.
4. International Shipping
Since we operate globally, we ship our products to customers worldwide. Our shipping partners are experienced in handling international deliveries, ensuring that your order arrives in perfect condition, no matter where you are located.
5. Order Tracking
Once your order has been shipped, we will send you a tracking number via email. You can use this tracking number to monitor the status of your shipment.
6. Shipping Packaging
All products are packed carefully to ensure that they reach you in perfect condition. We use high-quality, durable packaging materials to protect your items from damage during shipping.
7. Customer Support
If you have any questions or concerns regarding your shipment, or if you need assistance with tracking your order, please feel free to contact us at [email protected].